Case Study

Redefining Customer Engagement with Armani Exchange

Armani Exchange turned to ON’s AI-powered chat platform to build on their world-class customer experience, and this new case study examines the wide-ranging business impacts of their chat experience over the last nine months, as we helped the brand:

  • Drive significant purchase intent increase
  • Automate highly personalized customer service operations
  • Accelerate inbound question resolution speed
  • Maximize revenue opportunities

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Download the ON x Armani Exchange Case Study